181. The Beauty (& Horror) of Remote Management - Can you FULLY Automate a facility? w/ Terry Campbell

One of the great benefits of a Self Storage facility is its low maintenance costs. Sometimes, it may be in an operator’s best interest to fully automate a facility by making it unmanned, which can help increase customer satisfaction through online systems, and cut down costs associated with staffing. 

However, it’s not as easy as it sounds. If a customer has questions, how would they reach someone? How do you handle payments? Defaults? If a facility is broken into, how would you know? And who do you call? 

Today we talk with Terry Campbell from Copper Storage Management, who specialize in remote management of Self Storage facilities. We ask him some of these pressing questions and talk about how he has overcome these obstacles, and what solutions can be used for day-to-day operations. 

Find out more about Copper Storage Management here: https://copperstoragemanagement.com/ 

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Join Copper Storage Management + Live Oak Bank for a discussion about self-storage remote 3rd-party management, financing and more! Mark your calendars for Nov. 17th at 2PM EST. Register now: https://us06web.zoom.us/meeting/register/tZ0tceGvrDsjHtKGAsfwMJfcgG2KKospDdyw 

Our partners:

Live Oak Bank - liveoakbank.com/incomepodcast

Tenant Inc. - https://www.tenantinc.com/

Janus International - https://www.janusintl.com/

Want to invest in storage without dealing with the day-to-day operations and management? Learn more about our syndication company Cedar Creek here:

https://www.cedarcreekwealth.com/

Grab my audiobook Growing Wealth in Self Storage for FREE: https://www.selfstorageincome.com/free-audiobook