211. The Modern Self Storage Facility | Operations w/ Jesse Harmon
Our Self Storage Income Live Event: https://www.selfstorageincome.com/ssi-live-2023
Self Storage has changed MASSIVELY in the last 10 years. Big players have entered the market and started investing in a key component: technology.
If you don't have a website nowadays, your business *will not* be discovered. The self storage facility today is far more advanced than that of just a few years ago. There's AI managing tenants, there's algorithms behind revenue management - the prices you see on their site.
So what do facilities need to stand out in today's age? And be able to reach their customers? And more importantly, how should they treat their customers, so that they stay your customers?
Today's guest is our very own Jesse Harmon. His expertise in Marketing, Revenue Optimization & Commercial Strategy gives us a close, on-the-ground, inside look into the daily operations of storage in the modern age.
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